How to get in touch
Write to hello@plainpaisa.in. It helps if you include the tool or page you were using, the figures you entered, and what you expected instead. You do not need to send payslips or any document, and please do not send PAN, bank details or anything else personal.
What happens next
Every message is read. Questions of general interest are answered on our questions answered page, with your name and any identifying detail removed. If you would rather your question was not published, say so and we will simply reply to you.
When a report shows that a calculator is wrong, the fix is made and recorded in the changelog with the date and the reason. The worked examples we test against are published on the worked examples page, so you can check our arithmetic before you write in.
What we cannot do
We cannot give personal tax advice, review your return, or tell you what to claim in your own case. Those questions belong with a chartered accountant who can see your full position. What we can do is explain how a rule works, show the arithmetic behind it, and correct our tools when they get something wrong.
We also cannot help with anything handled by your employer or the Income Tax Department, such as a missing Form 16, a refund that has not arrived, or a correction to your TDS. Your payroll team or the e-filing portal is the right place for those.